Before you confirm
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Important information about enquiries, travel proposals and supplier arrangements.
Important information about enquiries, travel proposals and supplier arrangements.
Information on this website introduces our services and illustrates possible travel experiences. Submitting an enquiry does not create a confirmed booking. Any proposed itinerary, quote, inclusions and availability must be confirmed separately.
Flights, accommodation, events and other arrangements are subject to the relevant supplier’s availability and conditions. Ask for the applicable payment, change, cancellation and refund terms before agreeing to a booking.
Travellers must check the official entry and documentation requirements applicable to their nationality, destination and purpose of travel. Visa assistance does not guarantee approval or a particular processing time.
Enquiries about regulated products are subject to eligibility, applicable rules and arrangements with authorised providers. Confirm product terms directly with the relevant provider.
Available support, contact channels and service hours must be agreed for your trip. Website enquiries are not an emergency response service.
Please ask for written clarification of any proposed service, cost or condition you do not understand before confirming your arrangements.
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